SHIPPING POLICY — DIGITAL DELIVERY ONLY

No physical shipping • E-books and downloadable publications

Website: www.infinityinspiration.com  |  Email: support@infinityinspiration.com
Effective date: 5 November 2026

1. DIGITAL PRODUCTS ONLY

Infinity Inspiration sells digital e-books and downloadable publications only. We do not sell or deliver printed books, parcels, or other physical goods. All purchased products are supplied electronically.

2. NO SHIPPING OR COURIER FEES

No physical shipping, postage, courier charges, parcel tracking numbers, or collection arrangements apply to our digital products. A billing address or country may still be requested where needed for payment processing, tax, fraud prevention, or legal compliance.

3. HOW DIGITAL DELIVERY WORKS

After payment has been successfully confirmed and the order accepted, the purchased digital publication will be made available through the delivery method configured for that product, such as an email download link or an order confirmation page.

Where automatic delivery is enabled, access is ordinarily provided shortly after payment confirmation. Delivery is not guaranteed to be instantaneous if payment verification or technical checks are required.

4. DELIVERY DELAYS AND NON-DELIVERY

Delivery may be affected by payment authorisation, an incorrectly entered email address, spam filtering, network failures, or other technical issues. If you have not received your product, check your spam/junk folder and contact support@infinityinspiration.com with your order number and purchasing email address.

We will investigate promptly and provide access or another appropriate remedy within the period required by applicable law. Where delivery cannot be completed, you may be entitled to cancel and obtain a refund or another remedy under our Refund Policy and applicable consumer law.

5. FILE FORMATS AND COMPATIBILITY

The available language and file format (for example, PDF) are identified in the relevant product description. Customers should check compatibility with their devices and software before buying. Any material technical requirements or restrictions will be disclosed before purchase.

Where digital content fails to conform to its description or legally required standards, statutory remedies remain available.

6. DOWNLOAD ACCESS AND EXPIRY

Some delivery links may have download limits or expiry periods. Any material restrictions must be disclosed before purchase. Customers should save their purchased files securely and retain backup copies where permitted.

We do not promise indefinite online file hosting or unlimited re-downloads unless this is expressly stated. If you lose access, contact us so that we can verify your purchase and offer reasonable assistance.

7. INCORRECT, INCOMPLETE OR DAMAGED FILES

If you receive the wrong publication, the wrong language, or a corrupted or incomplete file, email us with your order number and a description of the issue. We will provide the appropriate correction, replacement, refund, or other remedy consistent with our Refund Policy and applicable law.

8. INTERNATIONAL DIGITAL DELIVERY

Eligible customers may purchase our digital publications from supported countries. No international postage or customs shipment is involved. Digital product availability and any applicable taxes may vary by jurisdiction. Taxes and mandatory charges will be shown as required at checkout.

9. PERSONAL-USE LICENCE AND COPYRIGHT

Buying an e-book grants the licence described in our Terms of Service. It does not transfer copyright or permit unauthorised resale, public sharing, or commercial redistribution. Uses permitted by applicable law are not restricted.

10. CANCELLATIONS AND REFUNDS

Digital delivery and any limits on withdrawal rights are governed by our Return & Refund Policy and applicable consumer laws. Access to a download does not automatically extinguish all statutory cancellation or refund rights. Customers retain mandatory rights concerning defective digital content and non-delivery.

11. CONTACT AND RELATED POLICIES

For order or delivery assistance: support@infinityinspiration.com

Website: www.infinityinspiration.com

Business address: 8 Kersie Street, Roodekrans, Roodepoort, 1724, South Africa.

Please also read our Terms of Service, Return & Refund Policy, and Privacy Policy. If a provision of this policy conflicts with mandatory consumer law, that law prevails.

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