TERMS OF SERVICE

Website: www.infinityinspiration.com    |    Email: support@infinityinspiration.com

Effective Date: 5 November 2026

Heal • Inspire • Learn • Grow

1. INTRODUCTION

Welcome to Infinity Inspiration, Our,

Infinity Inspiration is an online digital publishing and retail platform offering inspirational, educational, personal development and self-help e-books to customers internationally.

Our store is powered by Shopify.

These Terms of Service govern access to our website and the purchase and use of our digital publications.

By using our website or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy and Digital Delivery Policy, subject to applicable consumer protection laws.

Nothing in these Terms removes any statutory rights that cannot legally be waived.

2. BUSINESS INFORMATION

The contracting seller is:

Legal business name: INFINITY MARKETING AND BUSINESS CONSULTING (PTY) LTD

Trading name: Infinity Inspiration

Country of registration: Republic of South Africa

Address:  8 Kersie Street Roodekrans, Roodepoort 1724, RSA

Business registration number: 2026/285883/07

Business telephone: +27 839 566 246

Email: support@infinityinspiration.com

Website: www.infinityinspiration.com

Applicable tax registration details and any required regulatory information will be disclosed where legally required.

3. PRODUCTS AND SERVICES

Infinity Inspiration currently sells digital e-books and downloadable publications only.

These may include publications relating to personal development, emotional well-being, education, relationships, lifestyle and the Wu Wei philosophy.

Books may be offered in Afrikaans, English, German and other languages.

No physical products are sold or shipped.

Each product listing will identify the title, language, file format, price and material compatibility or access requirements where applicable.

Digital covers are product illustrations and do not represent printed books.

4. CUSTOMER ELIGIBILITY AND ACCOUNTS

Customers must have legal capacity to purchase products or obtain any consent required under applicable law.

Customers must provide accurate purchasing and contact information.

Where customer accounts are used, customers are responsible for protecting their login credentials.

Accounts may not be used for fraudulent or unlawful activities.

5. ORDERS AND CONTRACT FORMATION

Before submitting an order, customers will have the opportunity to review their purchases, total price and relevant information and correct mistakes.

By submitting an order, the customer offers to purchase the selected digital publication.

An order becomes accepted when payment is successfully processed and the purchase is confirmed.

Orders may be declined for legitimate reasons, including suspected fraud, payment failure or product unavailability, subject to applicable law.

Customers will receive an electronic order confirmation containing essential transaction details.

6. PRICES, TAXES AND PAYMENT

Prices are displayed in the currency indicated at checkout.

The total amount payable, including applicable taxes and disclosed charges, will be presented before the order is finalised.

International currency conversion or banking charges may be imposed by customers' payment providers.

Payment is processed through authorised payment services available on the website.

Infinity Inspiration may change prices prospectively but will not retroactively increase the agreed price of a completed purchase.

Applicable VAT, GST, sales tax or other digital-services taxes will be handled in accordance with the relevant jurisdiction's requirements.

7. DIGITAL DELIVERY

All purchased publications are supplied electronically.

Following successful payment, customers will receive access to their digital purchases through an email download link, order confirmation page or other digital delivery method configured by Infinity Inspiration.

For products configured for automatic delivery, access is ordinarily provided shortly after payment confirmation.

No physical shipping or courier service is provided. No shipping fees apply.

If technical or verification issues prevent immediate delivery, we will investigate and provide the purchased content within a reasonable period.

Full delivery details are contained in our Digital Delivery Policy.

8. DOWNLOAD ACCESS AND LICENCE

Purchased digital publications are provided under a limited, personal, non-exclusive, non-transferable licence unless another licence is expressly stated.

Customers may download, read and retain their purchased files for personal use.

Download restrictions, link expiry periods and technical requirements, if any, must be disclosed before purchase.

Customers should retain a backup copy where permitted.

We do not promise permanent cloud storage or unlimited redownloads unless expressly stated.

9. CANCELLATIONS AND RIGHTS OF WITHDRAWAL

Digital purchases are subject to the cancellation and withdrawal rights applicable in the customer's jurisdiction.

Where applicable law permits customers to waive a statutory withdrawal right by expressly agreeing to immediate access to digital content, Infinity Inspiration may request that consent during checkout.

For customers protected by European Union or United Kingdom digital-content withdrawal rules, early supply during the withdrawal period will require the customer's prior express consent and acknowledgement of the applicable loss of the withdrawal right, together with any legally required confirmation.

Where the required consent, acknowledgement or confirmation is not obtained, mandatory cancellation rights remain unaffected.

Immediate delivery is not, by itself, sufficient to extinguish statutory withdrawal rights.

A customer may exercise any applicable right of cancellation by contacting support@infinityinspiration.com.

10. REFUNDS AND REMEDIES

Digital e-books cannot physically be returned.

Change-of-mind refunds are generally not offered after lawful commencement of digital delivery where the customer has validly lost any applicable withdrawal right.

However, customers may qualify for cancellation, a refund, repair, replacement, price reduction or another remedy where required by law.

Examples include:

·        Non-delivery.

·        Corrupted or inaccessible digital files.

·        Material discrepancies between product descriptions and supplied content.

·        Incorrect publications or languages.

·        Duplicate payments.

·        Failure to provide legally required digital-content conformity.

Refunds are governed by our Refund Policy and mandatory consumer protection legislation.

No provision of these Terms excludes legal guarantees or remedies applicable to digital content.

11. COPYRIGHT AND INTELLECTUAL PROPERTY

All publications, texts, illustrations, covers, logos and proprietary website materials are protected by applicable intellectual property laws.

Copyright remains with Infinity Inspiration or the relevant author, publisher or licensor.

Purchasing a publication does not transfer its copyright.

Without permission from the rights holder, customers may not:

·        Resell or commercially redistribute purchased files.

·        Publicly upload or share complete e-books.

·        Create unauthorised commercial editions or translations.

·        Remove copyright notices.

·        Reproduce substantial portions for commercial use.

·        Use purchased files to produce competing digital publications.

Uses specifically permitted by applicable copyright laws remain unaffected.

12. THIRD-PARTY AUTHORS AND PUBLICATIONS

Infinity Inspiration may distribute publications belonging to independent authors and publishing partners.

Authors retain rights to their works unless otherwise agreed.

The responsibility for ensuring publication rights and permissions will be governed by the relevant publishing or distribution arrangements.

Customers receive only the usage rights expressly granted with their purchase.

13. EDUCATIONAL, HEALTH AND WELLNESS DISCLAIMER

Publications are intended for general education, inspiration and personal development.

Materials concerning emotional well-being, medical matters, relationships, psychological health or lifestyle practices do not replace personalised advice from qualified professionals.

Readers should obtain appropriate professional assistance where needed.

No particular health, financial, emotional or personal result is guaranteed.

Mandatory consumer protections and non-excludable legal liabilities remain unaffected.

14. WEBSITE SECURITY AND ACCEPTABLE USE

Customers must not misuse the website, interfere with its operation, conduct fraudulent transactions, access other users' accounts, distribute malware, or unlawfully copy and distribute protected content.

We may take reasonable and lawful action against serious misuse.

15. PRIVACY AND DATA PROTECTION

Customer information is processed for order fulfilment, payment administration, digital delivery, support, security and other lawful purposes.

Shopify and authorised service providers may process information on our behalf or in accordance with their own applicable legal responsibilities.

Personal information may be transferred internationally where lawful safeguards and applicable requirements are satisfied.

Privacy rights, marketing preferences, cookies and data-handling arrangements are explained in our Privacy Policy.

16. THIRD-PARTY SERVICES

Infinity Inspiration uses Shopify and may use third-party payment, digital delivery, analytics and support services.

Customers may be subject to applicable provider terms.

Infinity Inspiration remains responsible for its own obligations to customers and cannot exclude legally non-waivable liability through third-party arrangements.

17. FEEDBACK AND REVIEWS

Customers may submit lawful and accurate reviews.

By submitting a review for publication, customers grant Infinity Inspiration a non-exclusive, royalty-free licence to display and use the submitted content in connection with the store, subject to applicable privacy and consumer laws.

Customers retain ownership of their original submissions.

We may remove unlawful, misleading or abusive material.

18. ERRORS AND PRODUCT UPDATES

We aim to provide accurate product descriptions and pricing.

We may correct typographical errors and update or discontinue publications.

Where an error materially affects a completed transaction, we will provide the legally appropriate remedy.

19. TECHNICAL AVAILABILITY

We make reasonable efforts to maintain website availability and digital access.

Temporary interruptions may result from maintenance, network failure, security incidents or third-party technical problems.

Customers unable to access purchases should contact our support team.

We will address non-delivery and technical defects in accordance with the Refund Policy and applicable laws.

20. LIABILITY

To the maximum extent permitted by applicable law, Infinity Inspiration excludes liability for indirect or consequential losses where such exclusion is lawful.

Nothing in these Terms excludes liability for fraud, wilful misconduct or any matter that cannot legally be excluded, or limits mandatory consumer remedies.

21. ACCOUNT TERMINATION

We may suspend access where reasonably necessary to address fraud, unlawful conduct or material breaches of these Terms.

Termination does not automatically extinguish statutory rights or valid rights arising from completed purchases.

22. INTERNATIONAL CONSUMER RIGHTS

Infinity Inspiration intends to serve customers in multiple countries.

Mandatory consumer protection laws applicable to a particular transaction will be respected.

For eligible European Union and United Kingdom customers, statutory rules governing digital-content conformity, cancellation, remedies and refunds apply.

Customers in other jurisdictions retain applicable statutory guarantees and consumer remedies.

A governing-law clause does not remove rights granted by mandatory laws that protect the customer.

23. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of Republic of South Africa, subject to mandatory consumer laws and jurisdictional rules.

Customers may submit complaints to support@infinityinspiration.com.

We will attempt to resolve complaints fairly and in accordance with applicable law.

Customers retain their rights to approach competent courts, consumer authorities or dispute-resolution bodies where legally available.

24. POLICY CHANGES

We may update these Terms to reflect legal or operational developments.

The updated version will be published on our website.

Material changes will be notified where required.

Changes do not retrospectively eliminate rights arising from completed purchases.

25. ELECTRONIC COMMUNICATIONS

Customers consent to receiving necessary transactional communications electronically, subject to applicable law.

Marketing communications are subject to lawful consent requirements and unsubscribe rights.

26. SEVERABILITY

If any provision is unenforceable, the remaining lawful provisions continue to apply.

27. LANGUAGE

The principal version of these Terms is in English.

Translations may be supplied for customer convenience.

Mandatory laws concerning consumer language rights, transparency and contract interpretation will prevail where applicable.

28. CONTACT

Infinity Inspiration

Website: www.infinityinspiration.com

Email: support@infinityinspiration.com

Legal operator and physical address: As identified in Section 2.

For further details, consult our Privacy Policy, Refund Policy and Digital Delivery Policy.

© 2026 Infinity Inspiration. Rights in individual publications remain with their respective